This study investigates self-disclosure and reciprocity in computer-mediated textual communication within cyberspace, focusing on 240 initial messages and 240 responses from six Internet forums (three discussion and three support groups), equally divided by gender. Expert judges rated the degree of personal information, thoughts, and feelings disclosed in each message, with linguistic parameters also analyzed. Findings indicate that self-disclosure is higher in support forums compared to discussion forums, with support messages being longer and more personal. No significant gender differences in self-disclosure levels were found, but reciprocity was evident, with female respondents showing higher reciprocity than males. The study's implications are discussed in the context of online social interactions and potential applications.
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Barak, Azy, and Orit Gluck-Ofri. "Degree and reciprocity of self-disclosure in online forums." CyberPsychology & Behavior 10.3 (2007): 407-417.
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