Bourdon, Isabelle, Chris Kimble, and Nathalie Tessier. "Knowledge sharing in online communities: the power game." Journal of Business Strategy 36.3 (2015): 11-17.

This paper explores the dynamics of online communities within multinational organizations, focusing on knowledge sharing and the power relationships that influence participation and interaction. Employing an inductive approach through semi-structured interviews, direct observation, and documentary sources, the study draws on the theoretical framework of French sociologists Crozier and Friedberg. Findings reveal diverse motivations for community participation and complex relationships within and between communities and host organizations. The study underscores the challenges in managing online communities and the usefulness of Crozier and Friedberg’s framework in uncovering nuanced power dynamics, offering new insights into the functioning of online communities.