Knowledge sharing has become increasingly important in organizations facing workforce and demographic challenges, such as an aging baby-boomer workforce. This paper investigates the impact of collaborative software on the control structure of online communities and its influence on knowledge sharing within those communities. Drawing on theories of Legitimate Peripheral Participation and Weak-ties, self-organizing online communities (e.g., weblog networks) and centralized online communities (e.g., discussion forums) are analyzed. The study finds that self-organizing communities foster more weak-ties among members compared to centralized communities, facilitating greater dissemination of knowledge and providing better environments for discovering new information.
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Godara, Jaideep, Philip Isenhour, and Andrea Kavanaugh. "The efficacy of knowledge sharing in centralized and self-organizing online communities: Weblog networks vs. discussion forums." 2009 42nd Hawaii International Conference on System Sciences. IEEE, 2009.
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