Hammond, Michael. "Communication within on-line forums: the opportunities, the constraints and the value of a communicative approach." Computers & Education 35.4 (2000): 251-262.

This paper investigates the nature and value of asynchronous online discussion within small groups of learners, focusing on adult learners in short courses and post-degree settings. It finds that while learners value online discussion, they face participation constraints due to the medium's high entry threshold. The paper examines the attributes of online forums, how they are perceived by different learners, and their role in facilitating communication, personal information exchange, and sustained reflection. It argues for the educational value of a communicative approach to online discussion that integrates practical experience and theoretical insights.