Jue et al.'s (2010) "Social Media at Work" explores how networking tools can improve organizational performance by enhancing collaboration, knowledge sharing, and innovation.
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Jue, Arthur L.; Alcalde Marr, Jackie; Kassotakis, Mary Ellen (2010). Social media at work : how networking tools propel organizational performance (1st ed.). San Francisco, CA: Jossey-Bass. ISBN 978-0-470-40543-7.
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