This experimental study investigates how different depths of self-disclosure (baseline, peripheral, core) in support-seeking posts affect forum viewers' interaction involvement and reciprocal self-disclosure in their responses. Using computerized text analyses, the study finds that deeper self-disclosure is linked to increased interaction and reciprocal disclosure in response messages. The results highlight the importance of self-concept self-disclosure in fostering engagement and provide insights for future research.
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Pan, Wenjing, Bo Feng, and V. Skye Wingate. "What you say is what you get: How self-disclosure in support seeking affects language use in support provision in online support forums." Journal of Language and Social Psychology 37.1 (2018): 3-27.
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