Jenny Preece's book delves into the design of effective online communities, offering an in-depth analysis of their evaluation and the enabling technologies behind them. The book provides insights into not only what these technologies are capable of doing but also what they ideally should accomplish. Accompanying the book is a companion website featuring a forum, which serves as a practical platform for discussions about experiences in establishing and managing online communities.
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Preece, Jenny. Online communities: Designing usability and supporting socialbilty. John Wiley & Sons, Inc., 2000.
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