This paper addresses the gap in existing literature regarding the technical aspects of building online communities, which are often overlooked in favor of social and economic considerations. It posits that successful online communities consist of two fundamental elements: the community members and the platform. The platform acts as a virtual meeting place and shapes communication through the services it provides, thus playing a crucial role in community building. The paper aims to answer the question of which services a platform should offer to enable, stimulate, and foster community building. It achieves this by identifying key community modules and proposing a typology of online communities and their supporting platforms.
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Stanoevska-Slabeva, Katarina, and Beat F. Schmid. "A typology of online communities and community supporting platforms." Proceedings of the 34th Annual Hawaii International Conference on System Sciences. IEEE, 2001.
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