Teigland and Wasko (2004) investigate the extent to which participation in electronic networks of practice facilitates knowledge exchange, finding that participation in these networks can expand both the richness and reach of knowledge exchange.
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Teigland, Robin and Wasko, M. M. Extending Richness with Reach: Participation and Knowledge Exchange in Electronic Networks of Practice. Chapter 19 in Hildreth, P & Kimble, C (eds.), Knowledge Networks: Innovation Through Communities of Practice, London: Idea Group Inc., 2004.
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