This essay delves into the fundamental aspects of online communities, challenging traditional views on social interaction, bonding, and empirical experience. Contrary to the notion of online communities as "imagined" or superficial entities, the authors argue that these communities are genuinely reflective of evolving human relationships and interactions. The paper also examines the epistemological and methodological considerations relevant to researching cyber communities, advocating for a mixed-methods approach that combines qualitative interviews with analysis of message content for a comprehensive understanding of cyber-community membership. Additionally, it acknowledges the constraints of using the Internet for ethnomethodological studies, highlighting the need for innovative research techniques in the digital age.
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Thomsen, Steven R., Joseph D. Straubhaar, and Drew M. Bolyard. "Ethnomethodology and the study of online communities: exploring the cyber streets." Information research 4.1 (1998): 4-1.
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