The study explores the relationship between face-to-face and computer-mediated social support, using optimal matching theory to understand the development of hyperpersonal communication within online cancer support communities. It finds that participants are more active in online communities when they perceive high support and depth online, especially when they lack similar support from personal relationships.
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Turner, Jeanine Warisse, Jean A. Grube, and Jennifer Meyers. "Developing an optimal match within online communities: An exploration of CMC support communities and traditional support." Journal of cOmmunication 51.2 (2001): 231-251.
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