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Are you building social memory?


JoelR

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collective memory – Business Game Changers with Sarah Westall

When we think about growing our online community, it’s easy to focus on individual contributions—like posts, likes, and badges. But what if we shifted our focus to building collective social memory instead?

Collective social memory is the idea that a community's identity and strength come from shared experiences and knowledge, not just individual achievements. This means that instead of everyone seeking personal recognition, we create a space where the community remembers and grows together. Think of it like a group story, where everyone adds a chapter, and those chapters form the identity of the whole community.

By focusing on collective memory, we can build a stronger, more connected space where past discussions, achievements, and shared knowledge shape future interactions. It helps create a sense of belonging that’s about more than just what each person contributes—it's about the value the group creates as a whole.

  • How can we encourage more group collaboration and shared experiences within our community?
  • Are there ways we can document and celebrate our community’s history to build a stronger collective memory?
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19 hours ago, JoelR said:

How can we encourage more group collaboration and shared experiences within our community?

For me, efficient searching is a key point (digging the past).

The history is mainly stored in member contributions. In fact, being able to extract the knowledge from this "textual" content is essential.

I'm thinking to some tools:

  • suggested answers while typing a new question.
    Currently available helps ElasticSearch, but may be enhanced with AI tools
  • good integration with Web searching tools (Google, ...).
  • pointing out similar (or equivalent) contributions, helps AI tools again
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Custom enhancements to incorporate AI to smartly summarize posts would be fantastic.  

With that said, there are also some low tech ideas too.  There could be links for new users to Common Questions, Start Guides, asking members to contribute to an annual Best Of, etc.  

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