Truth bias refers to the cognitive tendency to accept statements or information as true by default, often without critical evaluation. In online communities, this bias can make users more vulnerable to misinformation, as they may trust sources or individuals without verifying credibility. While fostering trust is essential for collaboration, unchecked truth bias can compromise the quality of discussions.
Community managers can mitigate truth bias by promoting fact-checking and encouraging members to question information constructively. Providing tools for verifying claims and creating a culture of accountability helps ensure the community values truth while maintaining trust.
In a discussion about medical advice, a user might trust an unverified claim shared by a seemingly authoritative member. Moderators can guide the discussion by linking credible sources and reminding members to evaluate information critically.