Earnshaw, Rae, ed. Frontiers of human-centered computing, online communities and virtual environments. Springer Science & Business Media, 2001.

The US President's Information Technology Advisory Committee emphasizes the strategic importance of investing in Information Technology (IT) for the 21st century, particularly in areas like software, human-computer interaction (HCI), scalable information infrastructure, high-end computing, and socioeconomic issues. This paper discusses the research frontiers of HCI, aiming to center interaction around human needs and capabilities while considering the human environment in virtual and contextual information-processing activities. The goal is to enhance user effectiveness in information and communication tasks by improving design to reduce learning times, enhance performance, lower error rates, facilitate retention, and increase satisfaction, thereby improving various aspects of users' lives, including work, learning, and health.