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Safe Buyer's Guide
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How to Safely Shop
Browse and shop the Marketplace Directory, the third-party listing directory where you can see all files from all IPS contributors in one spot.
Buy with confidence when following common sense shopping tips:
- Check their IPS Profile
- Check for support & refund policies
- Go Private
This site is not endorsed or affiliated with IPS, Inc. Invision Community and all other IPS related trademarks © IPS, Inc.
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Check IPS Profile
The seller's user profile in the official InvisionCommunity.com client community is a great starting point to learn more about the seller.
Look for things like:
- Client status
- Joined date
- Last Visited
- Activity & Reputation
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Recommendations
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Client status
The seller should be a Client, the membergroup for paid IPS clients.
Be careful of anyone who is not a Client, which means they cannot develop on a legitimate license.
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Join Date
The seller should join for 6 months or longer.
Be careful of anyone who recently joined.
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Last Visited
The seller should visit the IPS community every month or less.
Be careful of anyone who has not visited for more than 3 months.
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Activity & Reputation
The seller should have an ongoing history of participation with positive reputation and achievement.
Be careful of sellers with large gaps in activity or no reputation.
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Check Support & Buying Policies
Before you buy, look for clear support and buying policies on the author's website:
- Support channels
- Pricing and renewal terms
- Refunds
- Chargebacks
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Common Buying Standards
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Before You Buy
Before you buy, make sure to read the file's description, ask questions, and check for compatibility.
You are responsible for what you buy.
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Refunds
If you did NOT download the file, you can request a refund.
If you did download the file, no refund is normally given except at discretion of author.
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Chargebacks
Chargebacks are a serious penalty to the author.
You should only pursue a chargeback after you attempted to resolve in good faith.
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Providers
Look for the Providers badge, the only trust certification issued by IPS.
Providers are developers, themers, and other contributors with a history of experience in the client community.
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Go Private
Do you have a theme or mod that is critical to the functioning of your community? Want to customize something you see in the Marketplace?
Go private with an ongoing relationship or custom job.
- Customize features to your needs
- Ensure the file is maintained
- Deepen trust with one developer
Reach out to the author on their site.
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Standards of Service
Invisioneer is proud to facililtate the safe connection between buyers and sellers in the only Marketplace Directory for IPS.
- You are redirected to sites hosted by third-party authors to handle payment and support.
- You are responsible for any purchases.
- You are responsible for resolving any disputes, claims, or refunds.
- This site is not responsible for any purchases or liability.
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