This study explores enhancing coordination support for forum mediators by utilizing mobile devices to alleviate the challenges of monitoring discussions. Recognizing the time-consuming nature of tracking forum activity, the research implements a system that provides summarized information from message metadata, allowing mediators to access visual summaries on PDAs and receive textual notifications on their mobile phones. The findings indicate that this mobile-based support enables mediators to stay informed about forum activity without constantly logging into their desktop computers.
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Gerosa, Marco Aurélio, et al. "Is the unfolding of the group discussion off-pattern? Improving coordination support in educational forums using mobile devices." Computers & Education 54.2 (2010): 528-544.
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