Kim et al. (2010) discuss the importance of social web sites and their functions as a platform for communication and collaboration, especially in the context of social media. The authors highlight the importance of user-generated content and the need to provide a rich user experience in order to keep users engaged. The study also examines the relationship between user behavior and the use of social web sites, and suggests that social web sites can be used to enhance social capital, promote socialization, and facilitate the formation of social networks.
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Kim, Won; Ok-Ran Jeong; Sang-Won Lee (2010). "On social Web sites". Information Systems. 35 (2): 215–236. doi:10.1016/j.is.2009.08.003. ISSN 0306-4379.
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