O'Keefe, Patrick. Managing online forums: everything you need to know to create and run successful community discussion boards. Amacom, 2008.

This book by Patrick O’Keefe provides comprehensive guidance for creating and managing online forums, addressing various challenges and decisions that administrators face. Drawing from years of experience, O’Keefe offers advice on key aspects such as choosing a name and domain name, selecting the right software, managing user options like avatars and private messaging, setting guidelines, dealing with violators, ensuring posts stay on topic, settling disputes, and engaging users to keep the forum interesting. The goal is to help forum administrators build a safe, engaging, and thriving community that users enjoy returning to.