This study examines the impact of information quality and system quality on user satisfaction in online communities (OCs), using a large travel OC as a case study. Drawing from the IS Success model, the research develops a measurement model incorporating various dimensions of quality. By filling a gap in IS research regarding OCs, the study sheds light on the importance of quality factors in encouraging and retaining user participation, offering insights for OC design and management.
-
Zheng, YiMing, Kexin Zhao, and Antonis Stylianou. "Information quality and system quality in online communities: an empirical investigation." (2009).
-
Members
- StevenM
- JoelR
- eivindsimensen
- Steph40
- Square Wheels
- Adriano Faria
- Reydev
- opentype
- IC Essentials
- N700
- PrettyPixels
- ZLTRGO
- JoeyM
- Labi
- TomCat
- Maxius
- pat
- Madhouse
- 666wicked666
- master963
- A Zayed
- DawPi
- onlyME
- Kirill Gromov
- Thesis
- Split
- Drufuss
- muovar
- PPlanet
- Kane
- Daniel N
- Labis
- envy
- Sinistra
- Ryan
- V0RT3X
- Synergy
- Matt
- terabyte
- Mesharsky
- Astronis
- dottbuff
- aLEX49566
- bernhara
- markel
- Charlie Feigel
- Richard Arch
- isvans
- TheJimmo
- Drew Dowdell
- burnyourfeelings
- devvfck
- Jon Erickson
- adik
- kmk
- Voyage
- MichaelR
- sulervo
- LemonGrenade
- PalmersRightPeg
- We are Borg
- MissB
- Patreon Lukazuki
- Mitsuru
- ali hagi
- Hong98
- ijinxcxx
- ijinxcxx4k
- ButterflyPixel
- Luki
- flrn
- rivi235
- Aleksandar Markovic
- Como
- BEASTBOOSTER
- GazzaGarratt
- Roblox County DOJ Roleplay
- HDiddy
- Analog
- Dilip
- Destructor
- AnonDoggo
- Dani Onvlee
- Anthony Feng
- MythonPonty
- GrantHorizons
- abobader
- eliteone
- ArashDev
- Brian
- Cory McElroy
- Videoflicks
- Empire
- Nebulous
- aXenDev
- ITV
- Denis Dyack
- Claudia999
- Ticaga
- npnchicago